A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. Our Mayo-based teams arrive with truck-mount extractors, moisture meters, and drying gear staged and ready to go.

Hirex Water Damage started because homeowners in Mayo, SC kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Mayo roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our senior technicians are IICRC-certified and have worked everything from a clean supply-line break to a full sewage backup, so Burst Pipe Cleanup in Mayo isn't a side service we tacked on — it's the reason the company exists. Full liability coverage and Mayo, SC licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside Mayo, SC so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Anyone in Mayo who has had a supply line fail overnight knows the real cost isn't the leak itself, it's how long the standing water sits before someone with the right equipment arrives. That's the gap Hirex Water Damage was built to close, one Mayo call at a time.

Water damage doesn't always look dramatic at first — some of the costliest Mayo jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
If you're nodding along to any of these, get ahead of it now rather than later — our Mayo dispatcher will give you an honest read on urgency, not a sales pitch.
From a single soaked bedroom to a commercial building with three flooded floors, our Mayo teams are equipped to scale up or down — nothing gets a cookie-cutter response.
We arrive with submersible pumps and truck-mount extractors that get standing water out of a Mayo property before it soaks deeper into the subfloor. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Our drying plans use moisture meters and thermal imaging to target air movers exactly where hidden moisture is trapped, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Mayo, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Mayo properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our Mayo crews are trained for exactly that protocol.
On top of standard drying, our Mayo crews treat affected materials to reduce mold risk and will be upfront if a section needs specialist remediation.

You get a written estimate before any equipment runs, not a mystery total handed to you after the fact.
Our Mayo, SC warehouse keeps drying equipment close, which typically puts a Mayo tech at your door inside an hour.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
Our Mayo team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
The closest available technician is routed to your Mayo property with equipment staged and ready.
Extraction happens immediately, followed by a moisture survey that tells us precisely where the drying equipment needs to go.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.

Every Mayo job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line — it's written into every Mayo work order we issue. If a second visit is ever needed, it comes from the same crew that handled the original job whenever scheduling allows, since they already know the property and the readings we started from.

"Water heater blew at midnight and the Hirex Water Damage crew had extraction equipment running before 1am. Genuinely fast." — Danielle R.
"They dealt with my insurance adjuster directly and I didn't have to translate a single restoration term myself." — Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"Nobody wants to call about a sewage backup, but they walked me through the containment and PPE process calmly." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Because our equipment is staged inside Mayo, SC, most Mayo calls see a technician on-site within 60 to 90 minutes of the initial call.
Upfront, written pricing is standard on every Mayo job, not an add-on option.
Around-the-clock coverage in Mayo includes extraction, drying, and Category 3 sewage response — nothing on that list waits for morning.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
Yes, our Mayo crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Mayo tech confirms it's safe.
Yes, we regularly respond to commercial and multi-unit losses in Mayo, including retail, restaurants, and office space.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most Mayo jobs.
Not if it's addressed quickly — mold generally needs 24-48 hours of sustained moisture, which is exactly why fast extraction matters.
We stand behind every Mayo job with a documented dry-standard guarantee and a 30-day callback policy.
We cover Mayo and the surrounding zip codes listed below, plus neighboring communities throughout Mayo, SC.
Mayo is our home base, and our reach extends across Mayo, SC through a network of staged equipment and on-call technicians. If your address falls inside or near Mayo, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Mayo, Mayo, SCReach our Mayo line directly and get a technician on the way today.
Call +1-844-234-5373